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Frequently Asked Questions

  • We look forward to welcoming you to our interactive sonic sculpture garden featuring 14+ works of musical architecture.
  • The information in our FAQ section will assist you in planning your visit.

Hours +

The Music Box Village is open mid-September through June for exploration and public play, as well as for a variety of programming including performances, parties, special events, panels, and field trips.

HOURS:

  • Saturday 10AM-7PM
  • Sunday 10AM-7PM
  • Subject to change, please check our calendar for a full listing

*Performances run no later than 10PM. Please see your specific event for further details.*

Parking & Accessibility +

The Music Box Village is an outdoor contemporary art site. At this time, we do not have paved walkways. We ask that you plan accordingly, and recommend comfortable footwear.

Parking is very limited and reserved for handicapped, elderly and special needs. We suggest riding a bike or taking a cab if possible. Street parking is available, please be considerate of our neighbors!

Seating is limited. There are benches and bleachers available on a first-come, first-served basis. You may bring picnic blankets or your own seating. Before doing so, check your ticket to ensure that the performance is not "standing room only".

There are ADA approved restrooms on site.

Rain and Inclement Weather +

The Music Box Village is an outdoor space and as such, is sometimes affected by inclement weather. We will close while actively raining at the site. In cases of heavy rain, we may close for the duration of the day.

Performances canceled due to heavy rain will be rescheduled. If you cannot attend, you may transfer your tickets to guests or friends. We offer refunds only for cancelled performances, not rescheduled performances. Please see the refunds section for further details.

Check our Facebook and Instagram accounts for updates.

Open Hours Admission +

Visit the Music Box Village during open hours for hands-on play and exploration in our sonic sculpture garden. Each installation is a unique piece of functional, musical art envisioned and created collaboratively. Our site has something for visitors of all ages and abilities!

Admission:

  • Adults: $12
  • Kids 4 and up: $5
  • Music Box Village is sliding scale, pay-what-you-wish for locals. You will be asked to share your zip code at the time of entry.

Performance Ticketing +

Tickets for performances in the Music Box Village can be purchased directly from this website by clicking on the desired event on our calendar. All ticketing is processed through Eventbrite.

If you have trouble with our ticketing site, try a different browser or card.

E-tickets will be emailed to you. If you experience issues with your e-ticket you can contact us through the Eventbrite platform or at events@neworleansairlift.org.

At this time we do not offer paper tickets. Any tickets purchased on site will be sent to you electronically.

Advance ticketing closes at midnight the night before each show. In the event of a sold-out show, we will make announcements across our social media and on our calendar. Tickets are generally available on the day of performances at our Box Office, 30 minutes before doors open. We accept cash and credit card.

Please check in at Will Call upon arrival using your printed e-ticket or phone app. You will receive a hand stamp for re-entry.

Refunds +

New Orleans Airlift is a federal 501c3 nonprofit - funds donated via ticketing and other giving support our mission to collaborate to inspire wonder, connect communities and foster opportunities through arts education and the creation of experimental public artworks. Your ticket and any other funds donated on site support our public programs and help to ensure access for those who wouldn’t otherwise be able to experience the Music Box Village.

Artists and musicians are compensated out of ticket sales for the hard work that goes into the creation and rehearsal of new performances - so we are unable to provide refunds in most instances.

  • Please note, it is our policy not to offer refunds for performances that are rescheduled due to inclement weather.

If you can’t use your ticket, we suggest you:

  • Transfer, give or sell your ticket to a friend by sending them a PDF of your Eventbrite ticket
  • Come to collect a paper ticket good for use at another show, or request a credit by emailing events@neworleansairlift.org.

If you would like to contact us about a special situation, email us at events@neworleansairlift.org.

Children +

The Music Box Village is a one-of-a-kind, artist-built sonic sculpture garden. Our musical architecture is built on site from various resourced materials and as such, is not up to playground grade safety standards. While we invite exploration and play, children must be supervised at all times due to the delicate nature of our instruments.

  • We ask that visiting groups consist of a minimum of one adult per three children to ensure adequate supervision.
  • Children under 16 are not allowed without a parent or guardian.
  • Children under three do not need tickets to performances in the Music Box Village.

Food and Beverage +

The Music Box Village has a bar offering craft cocktails, beer, wine, and non-alcoholic selections. Happy hour specials are offered from 4-6PM.

We kindly request that you do not bring in outside beverages.

We often host local food pop-ups throughout the season. Check our calendar for details prior to your visit.

If you are interested in becoming a food vendor at the Music Box Village, please contact us.

Art Markets +

Our "Music Box" Market is a great opportunity to become immersed in New Orleans art - from our conceptual and experimental sonic sculpture garden to the 40+ vendors exhibiting handmade, vintage, and repurposed functional and fine art options.

We host four seasonal Markets each year, two each season:

  • Spring: Mardi Gras & Easter Markets
  • Fall: Halloween & Holiday Markets
  • Check our calendar for exact dates and times.

Market days are free to attend! We ask you to leave your dogs at home as the Market can be too crowded for pups.

Many of the houses in the Village are accessible during Markets but several are roped off as a courtesy to our vendors who are set-up throughout the site, often close to the speakers and instruments. Want to explore more fully? Visit us during our regular hours.

For vendor information and sign up, contact Imogen Banks at TheMusicBoxMarket@gmail.com.

Smoking +

The Music Box Village is an outdoor contemporary art site. We kindly ask that you smoke outside of the Village. There are ash cans placed just beyond the entrance gate.

Education +

Airlift teaching artists offer original arts, music, fabrication, and STEAM-based lessons for New Orleans students of all ages and capabilities. For more information about how to bring your class to the Music Box Village, please contact our Education Coordinator, Eliza McDermott

We work with teachers to develop activities and lessons relevant to your class and learning goals. We also welcome school and community partners who want to work together on semester or year-long learning projects in the arts to get in touch with us!

Custom Musical Architechture +

New Orleans Airlift offers building fabrication and design services. We can produce custom works of musical architecture for your space.

all are welcome here

The Music Box Village welcomes the inclusion of all people, including those of all races, cultures, or nationalities; those of all sexual orientations, gender identities, gender expressions, or relationship statuses; those of all ages and life experiences. We welcome all without regard to physical or mental health, socio-economic status, or any other circumstances that too often divide us.

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Still have questions?

Find out more about our 501(c)3 non-profit organization at NewOrleansAirlift.org

CONTACT US

info@neworleansairlift.org