Refunds +

New Orleans Airlift is a federal 501c3 nonprofit - funds donated via ticketing and other giving support our mission to collaborate to inspire wonder, connect communities and foster opportunities through arts education and the creation of experimental public artworks. Your ticket and any other funds donated on site support our public programs and help to ensure access for those who wouldn’t otherwise be able to experience the Music Box Village.

Artists and musicians are compensated out of ticket sales for the hard work that goes into the creation and rehearsal of new performances - so we are unable to provide refunds in most instances.

  • Please note, it is our policy not to offer refunds for performances that are rescheduled due to inclement weather.

If you can’t use your ticket, we suggest you:

  • Transfer, give or sell your ticket to a friend by sending them a PDF of your Eventbrite ticket
  • Come to collect a paper ticket good for use at another show, or request a credit by emailing

If you would like to contact us about a special situation, email us at