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Visitor Information

We look forward to welcoming you to the Music Box Village

  • We are gradually reopening our doors for a limited Fall season

    This information will help you plan your visit!

Fall 2020 +

The Music Box Village is open on a limited basis this season.

Sonic Remedies concert series: Check our calendar of events for up to date information about our Fall concert series, Sonic Remedies.

No public hours: Open Hours and other programming will resume down the road once the risk of COVID-19 has been mitigated

Schedule a visit: You can schedule a private hour-long visit and/or tour of the Music Box Village. Contact Syd@neworleansairlift.org

Host your event: The Music Box Village is available for private events and small gatherings

Visitor Guidelines +

COVID-19 Update: The Music Box Village is prioritizing the health and safety of our community as we gradually reopen. All events included in our limited Fall 2020 season will adhere to City, State guidelines and CDC recommended practices. Masks and social distancing will be monitored by our staff. Prepaid, contactless tickets will be required and attendance will be limited. Unfortunately, visitors will not be allowed to get hands-on with our “musical houses” under the current restrictions. We thank you in advance for doing your part to keep New Orleans healthy and safe for all!

Music Box Village provides the following for your safety and convenience

  • 13,000 square feet of outdoor space, plenty of room to distance from others

  • Additional staff to monitor guidelines and foot-traffick flow

  • Enhanced cleaning protocol for all surfaces and restrooms

  • A touchless sink with hot water for hand-washing

  • Hand sanitizer throughout the site

  • Space queues to help guests remain 6 ft distant in high volume areas

  • Contactless check-in (prepaid e-tickets only)

  • In case you forget your own, we will have disposable facemasks available

  • Internal policies that ensure the health and comfort of our staff

Guests are asked to abide by the following guidelines

  • Stay home if you are experiencing any symptoms of COVID-19 (fever, coughing, shortness of breath, etc) or if you have been symptomatic or tested positive within 14 days of your visit.

  • Stay home and quarantine if you have been exposed to someone else who has tested positive for COVID-19 within the last 14 days

  • Self-Governance: Please come on your best behavior, ready to abide by our site policies with respect for the health of our community & staff.

Upon entry

  • Queue with your party or “pod” along the fence perimeter while awaiting entry. Markers will be placed to help patrons remain distanced while waiting

  • Verbally confirm your health status at the door

  • Masks are required; we encourage guests to use the provided sanitization stations

  • Please have your prepaid e-ticket ready for our staff to scan

  • Follow designated pathways to your seat. Guests are asked to remain seated for the duration of live performances.

Throughout your visit, please remember to:

  • Sanitize or wash hands whenever using shared spaces with trafficked surface areas

  • Wear your mask unless actively eating or drinking

  • Enjoy food and beverages while seated in your designated seat

  • Maintain 6ft social-distancing practices

  • Refrain from congregating in shared spaces

  • Visitors will not be allowed to touch the “musical houses” while on-site under the current restrictions

Other guidelines

  • Drinking: Visitors who are too inebriated to abide by our site policies will be exited from our site

  • Smoking: We kindly ask that you smoke in the designated area outside of the Village entrance

  • Families & Children: A minimum of one adult per three children is required to ensure adequate supervision. Children under 16 are not allowed without a parent or guardian. Per city guidelines during COVID-19, all persons attending a performance will need a ticket, regardless of age.

RESERVE TICKETS

Ticketing (Advance Tickets Only) +

Advance E-Tickets Only: In compliance with covid guidelines, all tickets must be purchased online in advance. Tickets will not be available at the door. Tickets should be purchased directly from this website by clicking on the desired event on our calendar. All ticketing is processed through Eventbrite and tickets will be sent electronically.

Multiple tickets may be purchased at one time. Maximum pod size is 6 persons. You will need to provide a full name and phone number for each person with a ticket to ensure we follow contact tracing protocols.

If you have trouble with our ticketing site, try a different browser or card. If you experience issues with your e-ticket you can contact us through the Eventbrite platform or at events@neworleansairlift.org.

Advance ticketing will close once a set has sold out or at midnight the day prior, whichever comes first.

E-ticket holders will check-in at Will Call upon arrival. Be prepared by having your e-ticket available for scanning. Wear a mask and observe 6-foot social distancing while awaiting entry.

Open Hours & Site Visits +

Open Hours are currently closed in accordance with COVID-19 guidelines

Visit the Music Box Village during open hours for hands-on play and exploration in our sonic sculpture garden. Each installation is a unique piece of functional, musical art envisioned and created collaboratively. Our site has something for visitors of all ages and abilities!

Admission:

  • Adults: $12
  • Kids 4 and up: $5
  • Music Box Village is sliding scale, pay-what-you-wish for locals. You will be asked to share your zip code at the time of entry.

Food and Beverage +

Under the current COVID restrictions, the Music Box Village concessions will not be open and we are unable to schedule food vendors. Come prepared with what you need!

Parking & Accessibility +

The Music Box Village is an outdoor contemporary art site. At this time, we do not have paved walkways. We ask that you plan accordingly, and recommend comfortable footwear.

Parking is very limited and reserved for handicapped, elderly and special needs. We suggest riding a bike or taking a cab if possible. Street parking is available, please be considerate of our neighbors!

There are socially-distanced benches and bleachers available throughout the site. There may be a designated area for blankets. Please refer to the event description for more information about seating options or contact events@neworleansairlift.org to inquire or make a request for an additional accommodation.

There are ADA approved restrooms on-site.

Refund Policy +

New Orleans Airlift is a 501c3 nonprofit whose mission is to collaborate to inspire wonder, connect communities, and foster opportunities through the creation of experimental public artworks. Like other giving opportunities, ticket sales support our mission. Additionally, artists and musicians are compensated out of ticket sales for the hard work that goes into the creation and rehearsal of new performances. Unfortunately, we are unable to refund tickets unless extraordinary circumstances.

We will refund tickets for anyone diagnosed with covid-19 or anyone who feel symptomatic that must stay home to quarantine.

In rare instances, performances may be rescheduled due to inclement weather. Our policy is to honor all tickets for the rescheduled event. If you can’t use your ticket for the new dates, we suggest you attempt to give or sell your ticket to a friend.

Please email events@neworleansairlift to contact us about a special situation

Rain and Inclement Weather +

The Music Box Village is an outdoor space and we advise our visitors to check the weather in advance and come prepared for the occasion.

Occasionally, inclement weather requires us to post-pone opening & delay events. Though rare, performances could be canceled due to extreme weather; these are generally rescheduled. If you cannot attend the rescheduled date, we strongly encourage you to transfer your tickets to another party. if the event is canceled altogether, all parties will be automatically refunded. We offer refunds for canceled performances only, not rescheduled performances. Please see the 'refund' section for further details.

Check our Facebook and Instagram accounts for updates.

Private Events at the Music box

The Music Box Village is a beautiful space to host your next gathering. Whether you want to simply rent the space for a small event or get our help producing your own private party, our outdoor Village makes a great venue for all occasions. Contact our private events coordinator, Syd Kleinberg for more information Syd@neworleansairlift.org

Event Rentals

Atelier Services +

New Orleans Airlift offers building fabrication and design services. We can produce custom works of musical architecture for your space. Contact Artistic Director Delaney Martin @ info@neworleansairlift.org for information about

Education Programs +

Visit our site with your students or bring us to your school for a special project! Airlift teaching artists offer original arts, music, fabrication, and steam-based learning opportunities for students of all ages and capabilities. For more information about scheduling a field trip or partnering with us on a short-term fabrication project on or off-site, please contact our Director of Public Programming and Community Engagement, Eliza McDermott

Education Program Information

All are welcome

The Music Box Village welcomes the inclusion of all people, including those of all races, cultures, or nationalities; those of all sexual orientations, gender identities, gender expressions, or relationship statuses; those of all ages and life experiences. We welcome all without regard to physical or mental health, socio-economic status, or any other circumstances that too often divide us

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Still have questions?

Find out more about our 501(c)3 non-profit organization at NewOrleansAirlift.org

CONTACT US

info@neworleansairlift.org